Lean IT

Lean has proven its value in a multitude of industries and sectors. As a multi-billion dollar sector, it seems strange that Lean has only recently found its way into the world of IT. The key driver behind the transfer of Lean principles to IT is the continued inability of IT to deliver the required services in the right way. Despite the IT-initiated attempts at improvement, through ITIL, CMM, Cobit and other such process or control models, IT has continued to underperform in the eyes of businesses. The problem is that these same businesses have become more dependent on their IT. As a result, organizations where Lean had been applied to the primary business said: “if it works for us, it can work for IT too”. The application of Lean to IT does require some adaptation for it to be successful.

The key question is: How can my IT organization continually provided value to its customers … so that they can provide value to their customers? More than maybe any other industry, IT aims to help other industries to increase their productivity and quality of products and services towards their customers.

Member code: Lean has proven its value in a multitude of industries and sectors. As a multi-billion dollar sector, it seems strange that Lean has only recently found its way into the world of IT. The key driver behind the transfer of Lean principles to IT is the continued inability of IT to deliver the required services in the right way. Despite the IT-initiated attempts at improvement, through ITIL, CMM, Cobit and other such process or control models, IT has continued to underperform in the eyes of businesses. The problem is that these same businesses have become more dependent on their IT. As a result, organizations where Lean had been applied to the primary business said: “if it works for us, it can work for IT too”. The application of Lean to IT does require some adaptation for it to be successful.

The key question is: How can my IT organization continually provided value to its customers … so that they can provide value to their customers? More than maybe any other industry, IT aims to help other industries to increase their productivity and quality of products and services towards their customers.
Member code: Lean has proven its value in a multitude of industries and sectors. As a multi-billion dollar sector, it seems strange that Lean has only recently found its way into the world of IT. The key driver behind the transfer of Lean principles to IT is the continued inability of IT to deliver the required services in the right way. Despite the IT-initiated attempts at improvement, through ITIL, CMM, Cobit and other such process or control models, IT has continued to underperform in the eyes of businesses. The problem is that these same businesses have become more dependent on their IT. As a result, organizations where Lean had been applied to the primary business said: “if it works for us, it can work for IT too”. The application of Lean to IT does require some adaptation for it to be successful.

The key question is: How can my IT organization continually provided value to its customers … so that they can provide value to their customers? More than maybe any other industry, IT aims to help other industries to increase their productivity and quality of products and services towards their customers.
Member code: D3ME59YJ